Returns & Exchanges

At KAI India, we are committed to ensuring your satisfaction with our premium kitchenware and grooming products. If you receive a damaged or defective item, we offer a hassle-free return and exchange policy within 7 days of delivery.

1

Initiate Request

Log into your KAI India account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

2

Quality Verification

Upload clear images of the product and the original packaging to help our team verify the condition and initiate the approval process.

3

Secure Packaging

Once approved, pack the product in its original box with all tags, manuals, and accessories intact to ensure it reaches us safely.

4

Pickup and Refund

Our courier partner will collect the package from your doorstep, and your refund or replacement will be processed within 5-7 business days after inspection.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing